{"id":2709,"date":"2026-11-08T12:22:39","date_gmt":"2026-11-08T11:22:39","guid":{"rendered":"https:\/\/ludivinecommunicationanimale.com\/?page_id=2709"},"modified":"2026-11-08T15:38:00","modified_gmt":"2026-11-08T14:38:00","slug":"conditions-generales-de-vente-cgv","status":"publish","type":"page","link":"https:\/\/ludivinecommunicationanimale.com\/en\/conditions-generales-de-vente-cgv\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales de vente (CGV)"},"content":{"rendered":"
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ARTICLE 1 – CHAMP D’APPLICATION\u00a0<\/p>\n

<\/p>\n

Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) s’appliquent \u00e0 toutes les ventes de prestations de services conclues sur le site internet : https:\/\/ludivinecommunicationanimale.com<\/a><\/p>\n

<\/p>\n

Le fait de passer commande implique l’adh\u00e9sion enti\u00e8re et sans r\u00e9serve du client aux pr\u00e9sentes CGV.<\/p>\n

<\/p>\n

ARTICLE 2 – IDENTIFICATION DE L’ENTREPRENEUR<\/p>\n

<\/p>\n

Le site est \u00e9dit\u00e9 par Ludivine NOEL (Ludivine Communication Animale).
Adresse : 52 route de genay \/ 01600 Parcieux
Email : ludivine.communicationanimale@gmail.com
SIRET : 534 088 224 00025<\/p>\n

<\/p>\n

ARTICLE 3 – LES PRESTATIONS<\/p>\n

<\/p>\n

Le site propose des prestations de communication animale et de services associ\u00e9s (ex: prestations \u00ab\u00a0Dialogue + Scanning\u00a0\u00bb). Les caract\u00e9ristiques principales des prestations sont pr\u00e9sent\u00e9es sur le site internet. Le client est tenu d’en prendre connaissance avant toute commande.<\/p>\n

<\/p>\n

ARTICLE 4 – COMMANDE ET VALIDATION<\/p>\n

<\/p>\n

La commande est valid\u00e9e lorsque le client :<\/p>\n

<\/p>\n

    \n
  1. \n
      <\/ol>\n<\/li>\n<\/ol>\n

      \u00a0<\/p>\n

        \n
      1. \n
          \n
        1. Choisit sa prestation.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

          <\/p>\n

            \n
          1. \n
              \n
            1. Accepte express\u00e9ment les pr\u00e9sentes CGV en cochant la case pr\u00e9vue \u00e0 cet effet avant le paiement.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

              <\/p>\n

                \n
              1. \n
                  \n
                1. Proc\u00e8de au paiement s\u00e9curis\u00e9 de la prestation.
                  Une confirmation de commande r\u00e9capitulative est envoy\u00e9e au client par email.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

                  <\/p>\n

                  <\/p>\n

                  ARTICLE 5 – PRIX ET MODALIT\u00c9S DE PAIEMENT<\/p>\n

                  <\/p>\n

                  Les prix des prestations sont indiqu\u00e9s en euros (\u20ac) toutes taxes comprises (TTC). Le paiement s’effectue en ligne par carte bancaire ou via les solutions de paiement s\u00e9curis\u00e9es propos\u00e9es sur le site. La prestation est payable comptant le jour de la commande.<\/p>\n

                  <\/p>\n

                  ARTICLE 6 – DROIT DE R\u00c9TRACTATION ET EXCEPTION<\/p>\n

                  <\/p>\n

                  Conform\u00e9ment \u00e0 l’article L.221-18 du Code de la consommation, le client dispose d’un d\u00e9lai de 14 jours \u00e0 compter de la conclusion du contrat pour exercer son droit de r\u00e9tractation, sans avoir \u00e0 justifier de motifs ni \u00e0 payer de p\u00e9nalit\u00e9s.<\/p>\n

                  <\/p>\n

                  Cependant, conform\u00e9ment \u00e0 l’article L.221-28 du Code de la consommation, le droit de r\u00e9tractation ne peut pas \u00eatre exerc\u00e9 pour les contrats de fourniture de services pleinement ex\u00e9cut\u00e9s avant la fin du d\u00e9lai de r\u00e9tractation et dont l’ex\u00e9cution a commenc\u00e9 apr\u00e8s accord expr\u00e8s du consommateur et renonciation expresse \u00e0 son droit de r\u00e9tractation.<\/p>\n

                  <\/p>\n

                  Par cons\u00e9quent, lorsque le client commande une prestation de communication animale n\u00e9cessitant une r\u00e9alisation rapide ou imm\u00e9diate, il est invit\u00e9 \u00e0 donner son accord expr\u00e8s pour que la prestation commence avant la fin du d\u00e9lai de 14 jours et \u00e0 renoncer express\u00e9ment \u00e0 son droit de r\u00e9tractation pour ladite prestation d\u00e8s lors qu’elle a \u00e9t\u00e9 ex\u00e9cut\u00e9e.<\/p>\n

                  <\/p>\n

                  ARTICLE 7 – ANNULATION ET REMBOURSEMENT<\/p>\n

                  <\/p>\n

                  En dehors du cas de r\u00e9tractation l\u00e9gal (lorsque la prestation n’a pas encore d\u00e9but\u00e9), toute demande d’annulation intervenant apr\u00e8s le d\u00e9but de la r\u00e9alisation de la communication animale ne donnera lieu \u00e0 aucun remboursement, la prestation de service \u00e9tant engag\u00e9e ou r\u00e9alis\u00e9e.<\/p>\n

                  <\/p>\n

                  ARTICLE 8 – M\u00c9DIATION DE LA CONSOMMATION<\/p>\n

                  <\/p>\n

                  \u00a0En cas de litige entre le client et l’entreprise, ceux-ci s’efforceront de le r\u00e9soudre \u00e0 l’amiable.
                  Conform\u00e9ment aux r\u00e8gles applicables en mati\u00e8re de m\u00e9diation de la consommation, le client sera invit\u00e9 \u00e0 contacter l’entreprise par email afin de trouver une solution amiable avant toute saisine d’un m\u00e9diateur. \u00c0 d\u00e9faut de resolution amiable, les tribunaux comp\u00e9tents seront saisis conform\u00e9ment aux r\u00e8gles du droit commun.<\/span><\/p>\n

                  <\/p>\n

                  ARTICLE 9 – PROTECTION DES DONN\u00c9ES PERSONNELLES<\/p>\n

                  <\/p>\n

                  Les informations recueillies font l’objet d’un traitement informatique destin\u00e9 \u00e0 la gestion des commandes. Conform\u00e9ment \u00e0 la loi \u00ab Informatique et Libert\u00e9s \u00bb et au RGPD, le client dispose d’un droit d’acc\u00e8s, de rectification et d’opposition sur ses donn\u00e9es personnelles en contactant l’entreprise.<\/p>\n

                  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                  ARTICLE 1 – CHAMP D’APPLICATION\u00a0 Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) s’appliquent \u00e0 toutes les ventes de prestations de services conclues sur le site internet : https:\/\/ludivinecommunicationanimale.com Le fait de passer commande implique l’adh\u00e9sion enti\u00e8re et sans r\u00e9serve du client aux pr\u00e9sentes CGV. ARTICLE 2 – IDENTIFICATION DE L’ENTREPRENEUR Le site est \u00e9dit\u00e9 par […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2709","page","type-page","status-publish","hentry"],"yoast_head":"\nConditions G\u00e9n\u00e9rales de vente (CGV) - Ludivine No\u00ebl - Communication animale<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ludivinecommunicationanimale.com\/en\/conditions-generales-de-vente-cgv\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions G\u00e9n\u00e9rales de vente (CGV) - Ludivine No\u00ebl - Communication animale\" \/>\n<meta property=\"og:description\" content=\"ARTICLE 1 – CHAMP D’APPLICATION\u00a0 Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) s’appliquent \u00e0 toutes les ventes de prestations de services conclues sur le site internet : https:\/\/ludivinecommunicationanimale.com Le fait de passer commande implique l’adh\u00e9sion enti\u00e8re et sans r\u00e9serve du client aux pr\u00e9sentes CGV. 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